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How to report scams or phishing attempts

If you suspect you’ve received a phishing email, encountered a scam, or noticed someone impersonating Finu, take the following actions immediately:

  1. Report Suspicious Emails or Messages:

    1. Visit the “Official Verification Channel” page on Finu’s website to submit the .eml file of suspicious emails or related evidence (e.g., social media screenshots).

    2. Finu’s security team will regularly review and address reports to ensure user safety.

  2. Contact Official Support:

    1. Submit inquiries via the support portal on Finu’s official website or App.

    2. Provide detailed information, including the scammer’s contact details, fake addresses, or website URLs.

  3. Protect Your Account:

    1. If you suspect your account has been compromised, change your password, enable 2FA, or freeze your account immediately.

    2. Contact Finu support for further assistance.


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